FAQ

Buying graded video games is easier than ever with Standard Gaming! We offer the widest range of certified sealed games, CIBs, and carts at fair market prices. All these are available through our secure, hassle-free online platform. Every game is guaranteed to be 100% authentic.

Standard Gaming aims to be the leader in the sale of all types of certified video games. Our offerings are a mix of older rare retro games and span all the way up to modern releases. At this time, we only sell games that have been certified by a third-party grading company such as WATA, VGA, or CGC.

Domestic orders $500 or higher will receive FREE SHIPPING, while orders under $500 will be charged a flat shipping fee of $15. Free shipping applies to US orders only. Shipping fees on international order vary by country and shipping method.

Standard Gaming does not have a minimum order.

Yes! We are always looking to buy rare video games. Use this link to fill out our trade-in form.

Yes! We have a variety of flexible payment terms that can fit every budget. Use this link to email us and tell us about what games you’re interested in.

All games that Standard Gaming sells are guaranteed to be authentic and genuine. We provide our customers with a refund, return, and/or exchange on everything we sell. This return policy only applies to customers who notify us by email at orders@StandardGaming.com within seven (7) days from the date on which the customer receives the item.
Shipping and handling charges are non-refundable. In the event that there was an error in our listing, Standard Gaming will provide a full refund if requested. Returns for other reasons which are of no fault to Standard Gaming are subject to a restocking fee of $40 or 15% of the total order price, whichever is greater.

We do our best to give our customers accurate information about our products and prices. In the event of a pricing or typographical error, Standard Gaming has the right to refuse or cancel orders placed. Customers who have purchased an item with an inaccurate price will be contacted. They will have the option to cancel the order or provide further instructions regarding the purchase. Please note: Our prices and product availability are subject to change without notice.

Standard Gaming charges sales taxes in all states where we currently have nexus. Currently Standard Gaming charges sales tax for all purchases shipped to the state of Ohio. Although Standard Gaming does not charge sales tax at this time in other states, you may be liable to pay use tax for any items bought from any online source, including Standard Gaming. Consult your tax advisor or local tax authorities for additional information.

Yes, contact us info@StandardGaming.com and provide a copy of your business license and resale certificate.We can set you up to waive sales tax on purchases made through StandardGaming.com.

We accept Visa, Mastercard, American Express, and Discover credit cards for payment. Additionally we accept Paypal, physical checks, and wires. All orders are reviewed on an order-by-order basis to detect fraud. We reserve the right to refuse any order deemed questionable regardless of payment method and price.

Individual games priced at $10,000 or higher on the site are offered at a “cash” price whereby funds must be paid with either a bank wire or physical check. This allows us to offer the most competitive prices for these items. You can still pay with a credit card for these items, but they are subject to a 2.5% surcharge, of which the entirety goes to cover the costs associated with the credit card fees.

If you wish to pay for your order by check, select “check” as your payment method during checkout and submit your order. We will send you an order confirmation email and payment instructions which provide the address to mail the check to. Please follow the directions listed within the confirmation email. We expect to receive your payment within (7) seven business days of placing the order.

Yes, we hold all check payments for a minimum (5) five business days. This ensures that the bank can notify us if there’s a problem with the payment before the order ships. Additional holding days may be added if your bank delays confirmation of your payment.

If you wish to pay for your order by bank wire, select “wire” as your payment method at checkout and submit your order. We will send you an order confirmation email, which will include our banking information for the wire and a reminder to reference your order number on your payment. We expect to receive your payment within 2 (two) business days of placing the order. At this time we do not accept ACH transactions.

Not at this time, but we plan to in the near future.

Orders of $500 and higher include free shipping, handling, and insurance. Orders below $500 are charged a flat fee of $15 that covers shipping, handling, and insurance.

Standard Gaming packages and ships orders five days a week. Credit Card and Bank Wire orders typically ship within three days of confirmed payment. Orders paid by check typically require at least five business days to fully confirm payment before your order can ship.

At Standard Gaming, we provide shipping options to an array of countries during checkout, including the USA, Canada, Australia, UK, Switzerland, Japan, and Germany. For those located elsewhere, we gladly accommodate custom shipping rates; simply reach out to us using this form, and we'll assist with shipping to your specified destination.

Tracking information as provided by the shipping service will be emailed to you upon shipment of your order. Larger orders may require additional verification.

All of our packages are carefully wrapped in discreet packaging. The exterior of our packages does not give any indication of the contents of the package.

Standard Gaming uses a combination of USPS, UPS, and Fedex to fulfill orders depending on the weight, destination, and value of your package. Each package is fully insured and will require a signature upon delivery. Packages can take up to 10 business days to arrive but usually arrive much sooner. A tracking number will be provided via email upon shipment of your items.

Each shipment sent from Standard Gaming is fully insured. Please note that we are unable to accept responsibility for items that customers have requested delivery services to leave unattended or with another recipient (for example, a neighbor, UPS Store, etc.). Additionally, we are not responsible for incidents occurring when someone else signs for your package (such as a building manager, Military Postal Service, etc.).

However, if your items are lost or damaged in transit, we will work with the insurance company to determine if a claim can be made. Standard Gaming will re-ship items or refund your money at our discretion.

Yes, Standard Gaming ships all packages with signature required for every shipment.

Standard Gaming was founded by a group of collectors led by Brett Charville. Brett has been in the collectibles industry professionally his entire life and was previously an executive at Collectors Holdings, the largest collectibles certification company in the world. A dealer professionally in rare coins for fifteen years, Brett is a former board member of the Professional Numismatist Guild, a numismatic industry trade group of which he was the youngest member at the time of his admission. Brett is an avid collector of original comic art and has put his video game collecting on hold so as to not keep all of Standard Gaming’s best games for himself!

Industry references are available upon request.

Standard Gaming is centrally located in the Midwest, based out of Columbus, Ohio.

Industry references are available upon request.

StandardGaming.com is designed with simplicity in mind. We’re not an auction house so there’s no waiting around for the next auction or spending hours figuring bids. We’re not a marketplace like eBay, so there’s no blurry photos, misleading listings, and no need to haggle back and forth for days just to buy something at a fair price. Everything on our site is live and ready to ship, no waiting in line and no “first dibs;” If you want it, you add it to your cart and checkout and it’s yours.

By design we list our inventory for sale at our absolute best prices from the start, eliminating the need for a “make an offer” system. Since we won’t take any less than the listed price for the game, we wouldn’t expect you to potentially pay any more than our best price either.

Our goal is to have higher turnover than other video game sellers for a selfish reason: so you keep coming back to our site to buy more games! So if we believe something is worth $750 we simply list it for $750 from the start, rather than listing it at $1000 and forcing you to make an offer.

Also, we don’t play favorites, there’s no special pricing for select customers or secret price list. The price you see is the price everyone else sees.

No, we’re not a comic book, sports card, or sneaker company selling video games. We’re 100% video games.

No.

Yes! We are avid buyers of rare video games. Please use this link to tell us what you have and we’ll get in touch with you ASAP.

If you have any general questions you can contact us here
If you have games to sell you can contact us here.
If you have games to trade you can contact us here.